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MANAGED SERVICES Endpoints & Mobile Security . 43% of attacks occur through endpoints and mobile devices. Ensure the security of company and customer data through proactive protection of Endpoint Detection and Response (EDR) vulnerabilities OUR OFFER What is . Protecting your endpoints and mobile devices is essential to ensure the safety of your business and customer data. Without an effective security system, sensitive information can be exposed to risks such as cyber-attacks, data theft and information loss. With the rise of remote working, it has become even more important to protect endpoints and mobile devices, which are a privileged entry point for cybercriminals. What we do . Threats Management Kaymera, the most powerful and versatile Mobile Threat Defense platform. Find out more Biometric Mgmt for ConfidentialDS You Key, E2E biometric encryption app for managing Digital Rights Mgmt. Find out more Endpoint Protection Platform BlackBerry Cyber Suite the complete UES solution to prevent, detect and respond to businesses of any size in any industry. Find out more Commercial offer. Strengthen your supplier ecosystem with Alosys as a managed service provider for a specific part of your business. Rely on the "as a service" mode for managing the security of your company mobile devices. Security as a Service Delegate your day-to-day operations and execution and focus on strategy, planning and design. Purchase and manage independently your licenses. digital License Contact us for more information

CYBER SECURITY Biometric Mgmt for Confidential Data Sharing . Personal encryption system for data protection. You Key . By exploiting biometric encryption, the app ensures a level of personal authentication linked not only to the sender, but also to the recipient. In this way we can make any information readable only to whoever we want. The data is free to be transmitted and archived in any way, but the double (in the case of one-to-one transmission) and multiple (in the case of sending in groups) association allows the interpretation of the information only to the trustees of the treatment. Visit the product page

Contact Center solutions for Customer Experience . Integration with CRM/DMS to offer customers and organizations the best Customer Experience, immediate and decisive increasingly efficient interactions. Reporting all interactions are logged and integrated with your systems and processes to always ensure an appropriate response, direct contact and optimization of your workforce. Satisfaction monitoring Allows you to monitor the trend of customer satisfaction based on the results obtained through multi-channel survey campaigns Company needs . Integration with DMS/CRM Interaction tracking Simplify and optimize performance Customer needs . Quick responses More communication channels Resolution Interactions USE CASES Automotive Market . Our product offers every dealership the ability to build acustomized service . DMS/CRM integration . Integrate customer relationship services with corporate CRM and DMS to have complete control and management of customer information with the ability to update it in real time Omnichannel contact center . Advanced customer interaction and relationship management. Voice, mail, chat, sms, video, social, iot. A single communication flow for all requests from the various channels CC/UC Market . The Contact Center and Unify Communication platforms offer customized solutions for each market, guaranteeing an efficient and high quality service to improve customer satisfaction. Thanks to its consolidated experience in the sector, Alosys is able to meet the specific needs of customers, offering advanced and integrated solutions for an optimal user experience. CASE STUDY Automotive Market . KEY CHALLENGE Set up of a multi-channel administrative and technical support Contact Center for 5G enterprise customers. Development of a web portal for unified management through a self-care interface for customers and an operational interface for Contact Center operators. OUTCOME Constant acquisition of new customers for the 5G service. SLA and KPI levels respected 75% of interactions resolved at first level

CYBER SECURITY Threat Management . Uncompromising security. Kaymera . Kaymera, the most powerful and versatile Mobile Threat Defense platform. A contextual risk analysis engine, self-learning and multi-layered mitigation capabilities to prevent and protect from any threat to the mobile device in real time. Contact us for more information

Alosys Partner of the year 2023 BlackBerry securi ty . Discover BlackBerry Cyber security solutions. Read more Find out more Alosys. We are an international IT solutions and managed services company focused on technological innovation. Our offering is the result of decades of experience gained through high-level specialised expertise, in-house patents and partnerships with leading vendors. We help our customers tackle the most complex technological challenges, improving their efficiency and productivity. Read more 03 ALOSYS BRANCHES 150 EMPLOYEES ALOSYS 25 YEARS ON MARKET Industry . Over 25 years of experience in the innovation scenario. Our commitment has led us to collaborate with major international corporations in the Telco and Energy markets. We offer services, solutions and products that are always up-to-date, competitive and dynamic in the innovation scenario. Our commitment to support customers in optimising and expanding their digital services and systems. CONTACT US Contact us . Contact us for more information. *I would like information on Send Message received! Location: Via delle Idrovore della Magliana, 43 Roma , Italia Telefono: 06.51964757 Email: comunicazione@alosys.it Our locations

Contact Center solutions for Customer Experience . Integration with CRM/DMS to provide customers and organisations with the best customer experience, more efficient immediate and decisive interactions. CC/UC Market . The Contact Centre and Unify Communication platforms offer customised solutions for each market, guaranteeing efficient and high-quality service to improve customer satisfaction. Thanks to its consolidated experience in the sector, Alosys is able to meet specific customer needs, offering advanced and integrated solutions for an optimal user experience. Reporting all interactions are historicised and integrated with your systems and processes to ensure appropriate response, direct contact and optimisation of your workforce at all times. Satisfaction Monitoring Allows the monitoring of customer satisfaction trends based on the results of multi-channel survey campaigns Company's needs . Integration with DMS/CRM Interaction monitoring Simplify and optimise performance Customer's needs . Quick answers Multiple communication channels Solving Interactions USE CASE Automotive Market . Our product offers every dealership the possibility of a tailor-made service. DMS/CRM integration . Integrate customer relationship services with the company CRM and DMS to have complete control and management of customer information with the possibility to update them in real time Omnichannel contact center . Advanced customer interaction and relationship management. Voice, email, chat, sms, video, social, iot. A single communication flow for all requests from the various channels

OFFICIAL CERTIFICATION Patents . One foot in the past and a straight and open gaze into the future. ALOSYS 2017 Alosys Switch . Trasformare la rete di illuminazione nella backbone delle Smart City.

MANAGED SERVICES Data - Cloud Management . Innovative new generation solutions in the panorama of data security, corporate mobility and business continuity. OUR OFFER What is . We offer a fast, reliable and low-cost cloud storage service, without compromising on customer data security and privacy Store, protect and manage your data efficiently, without having to worry about hidden costs or bandwidth limitations. The solution offers flexible scalability and a simple interface, making the data management process easy and intuitive What we do . cloud storage We offer high-quality, scalable and customizable storage solutions to better manage your data. Thanks to our innovative technology, you will be able to protect your data and access it quickly and securely Find out more Data Backup Solution A wide range of backup options, including hybrid backup options that enable resource optimization and cost containment. Find out more Data Migration migrating large data archives to the cloud becomes easier than ever, we offer safe, fast and efficient data migration so you save time and money. Find out more Data Security Ensure maximum security of customer data through a reliable and customized backup solution. Our solutions offer comprehensive protection against data loss, physical damage and cyber-attacks, ensuring fast and efficient recovery in the event of an emergency. Find out more Commercial offer. Optimization Ottomizzazione del back up e del restore Optimization Migrazione massiva dei dati nel cloud Optimization Assessment dei date delle informazioni Contact us for more information

WHO WE ARE About . We will help you find the best solution for your business. Mission & Vision . Alosys Communications is an international managed services provider specializing in the ICT sector. Mission. To operate in the field of digital technologies by providing outsourcing services and innovative solutions that contribute to the production of Value for our Customers and Partners. V ision. Participate in the technological and sustainable growth of one's country , providing experiences and values that generate new development ideals. Core value. We innovate to make a difference and maximize our chances of success. Focused on excellence, responsiveness and continuous improvement. Reliable and responsible at all times. Respect and attention are core values for our customer service. The value of our company is in the skills, abilities and passion of our people. Together we make the difference. Company profile. Fill out the form to receive our Company Profile. Message received! Send

MANAGED SERVICES IT & Customer Service . Our experience as an MSP allows us to create proactive and customized solutions for customers who want to focus on their core business while guaranteeing a rapid time-to-market. OUR OFFER What is . An End-to-End offer that integrates IT Support, Remote Monitoring & Management, Customer Care skills and optimizes processes through RPA solutions. Our as a service management model allows us to reduce costs and limit errors, guaranteeing ROI and a better customer experience. We aim to accompany our customers in the management of CS infrastructure and activities, increasing their level of satisfaction, performance and offering the quality and attention of a Win-Win business. What we do . Customer Services Activation, failure and migration management technical support | Administrative support for provisioning, billing and testing | Churn prevention | CB management and upselling Mobile Customer Care Customer service information | Device configurations | Administrative Support Infrastructure Management Helpdesk 1 and 2 | Technological roll out | Service Desk and SPOC cloud management Implementation | Solution Architect | Managing Find out more Operation Services NOC | SOC CC/UC Platforms Contact Center as Service | Unify Communications Find out more Strengthen your supplier ecosystem with Alosys as a managed service provider for a specific part of your business. Co-sourcing other suppliers Delegate your day-to-day operations and execution and focus on strategy, planning and design. Co-sourcing internal team Outsource all customer services, including service planning and management. Complete outsourcing Commercial offer. Contact us for more information

TOPICS Software Engineering . Software Engineering is a matter of method. OUR OFFER What is . We offer a team of certified engineers, solution architects and developers. Our goal is to solve complex business problems in a creative and at the same time pragmatic way, through an Agile methodology. A systematic, disciplined, and quantifiable approach to software development, operation, and maintenance. Method . The computer engineering business runs at a frenetic pace and requires perfect alignment between information systems and business strategies, for this reason software development must be agile, i.e. able to quickly create and deploy effective applications in response to the needs of internal and external users . WHO WE ARE Software Engineering Web Platform | Mobile APP | Process Automation | Software Security Applications | Cloud Computing | |Software Applications Method Framework Agile Methodology | Iterative and incremental development | Adaptive Planning | Continuous engagement Contact us for more information

JOIN US Careers . Our Team has the opportunity to take part in cutting-edge projects that allow the development of skills. Check out our open positions Join us . We cultivate talents and train professionals in the Telecommunications and IT sectors, placing people and their aptitudes at the center of each project. If you are looking for an opportunity, you can consult the open positions or send your spontaneous application. Open positions Spontaneous application Work - Life in Alosys . Working in Alosys means getting involved every day to make a difference! Because we understand the need to grow and improve both professionally and personally. Innovate, challenge yourself and work in a stimulating environment, all this is much more in our approach. core value. We innovate to make a difference and maximize our chances of success. Focused on excellence, responsiveness and continuous improvement. Reliable and responsible at all times. Respect and attention are core values for our customer service. The value of our company is in the skills, abilities and passion of our people. Together we make the difference.