REMOTE CONTROL
SERVICES / MOBILITY / CHARGES / SECURITY / SENSORY
DISCOVER OUR PRODUCT
REMOTE CONTROL
SERVICES / MOBILITY / CHARGES / SECURITY / SENSORY
DISCOVER OUR PRODUCT
REMOTE CONTROL
SERVICES / MOBILITY / CHARGES / SECURITY / SENSORY
DISCOVER OUR PRODUCT
Cyber Security
Cyber Security
Smart City
Big Data
Our products allow management
of large data flows offering complete management, reporting and analysis.
Big Data
Our products allow management
of large data flows offering complete management, reporting and analysis.
Big Data
Our products allow management
of large data flows offering complete management, reporting and analysis.
50 years of
COMBINED EXPERIENCE
We have the know-how you need.
Scroll Down
-
SERVICE DESK: centralized management of requests with defined SLAs
-
NOC: 24/7 monitoring and interventions on network infrastructures
-
SPOC: Single point of contact to simplify communication
CUSTOMER CARE
Efficient and personalized customer support to improve request management and optimize business processes .
-
HELP DESK: first and second level assistance, multi-channel and timely
TLC SERVICES
Advanced TLC solutions for businesses: high performance , data security and communication continuity.
-
Contract management and activations
-
Provisioning and testing lines
-
Assurance and fault management
-
Mobile customer support for business users
IT SERVICES
Tailored IT services for businesses: infrastructure management, cybersecurity, technical support, and business continuity.
-
Desktop Management: Installation, configuration and endpoint support
-
Data Center & Cloud Management: physical infrastructure and cloud environments (public, private, hybrid)
-
Asset Management: Tracking, controlling, and optimizing IT resources
PROFESSIONAL FIGURES
QUALIFIED
We provide specialized professionals, ready to:
-
Integrate with internal teams (co-sourcing)
-
Manage activities and processes entirely remotely (outsourcing)
Our Team of Experts:
Help Desk and Service Desk Technicians
NOC Specialists
Project Manager and Service Manager
Provisioning and Testing Technicians
Cloud Specialist and System Administrator
Asset Manager and IT Support Engineer
CHOOSE THE SERVICE MODEL THAT BEST SUITS YOUR BUSINESS
We offer two operating models, designed to perfectly adapt to your organization, type of business, and objectives.
Integrated co-sourcing
Integrated Model
-
Ideal for recurring, stable or strategic activities
-
Fixed monthly cost and dedicated team
-
Resources integrate into your team (co-sourcing mode)
Perfect when constant presence and alignment are needed
and shared control.
Maximum continuity, integration and operational support
