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MANAGED SERVICES

IT & Customer Service.

Our experience as an MSP allows us to create  proactive and customized solutions for customers who  want to focus on their core business while guaranteeing a rapid time-to-market.

OUR OFFER

What is.

An End-to-End offer that integrates IT Support, Remote Monitoring & Management, Customer Care skills and optimizes processes through RPA solutions. Our as a service management model allows us to reduce costs and limit errors, guaranteeing ROI and a better customer experience.

We aim to accompany our customers in the management of CS infrastructure and activities, increasing their level of satisfaction, performance and offering the quality and attention of a Win-Win business.

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What we do.

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Customer Services

Activation, failure and migration management technical support | Administrative support for provisioning, billing and testing | Churn prevention | CB management and upselling

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Mobile Customer Care

Customer service information | Device configurations | Administrative Support

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Infrastructure Management

Helpdesk 1 and 2 | Technological roll out | Service Desk and SPOC

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cloud management

Implementation | Solution Architect | Managing

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Operation Services

NOC | SOC

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CC/UC Platforms

Contact Center as  Service | Unify Communications

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Strengthen your supplier ecosystem with Alosys as a managed service provider for a specific part of your business.

Co-sourcing
other suppliers

Delegate your day-to-day operations and execution and focus on strategy, planning and design.

Co-sourcing
internal team

Outsource all customer services, including service planning and management.

Complete outsourcing

Commercial offer.

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