REMOTE CONTROL
SERVICES / MOBILITY / CHARGES / SECURITY / SENSORY
DISCOVER OUR PRODUCT
REMOTE CONTROL
SERVICES / MOBILITY / CHARGES / SECURITY / SENSORY
DISCOVER OUR PRODUCT
REMOTE CONTROL
SERVICES / MOBILITY / CHARGES / SECURITY / SENSORY
DISCOVER OUR PRODUCT
Cyber Security
Cyber Security
Smart City
Big Data
Our products allow management
of large data flows offering complete management, reporting and analysis.
Big Data
Our products allow management
of large data flows offering complete management, reporting and analysis.
Big Data
Our products allow management
of large data flows offering complete management, reporting and analysis.
50 years of
COMBINED EXPERIENCE
We have the know-how you need.
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CASE STUDY -
Tailor-Made Contact Center for 5G B2B Services
CONTEXT
An operator active in the B2B 5G market needed a partner to outsource provisioning and post-activation management of services. The goal was to relieve internal teams while maintaining high service standards and traceability of SLAs and KPIs.
Sector: Telecommunications
Solution: Multi-channel technical and administrative support
EVERY PROJECT HAS A STORY: DISCOVER THEM ALL
Maximum Security for Top Management
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Simplification of support relationships with integration between customer and company Trouble Ticketing systems.
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Interface with strong authentication, designed to ensure compliance with high security requirements.
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Reduction of costs for opening a Trouble Ticket (TT) compared to a phone call.
